Benefits:

Cheaper call charges – reduce your bill by up to 80%!....... Work remotely from anywhere.  Access your phone anywhere from your mobile or laptop/PC......... Set up rules for forwarding or answerphone messages easily..... Manage your own extension, forward or set your personal extension as busy or out to lunch simply and easily..... Have answerphone messages emailed to you and/or access through the system...... Eliminate 800 number phone bills with WebRTC integration........ Free and easy to call and message amongst employees...... Integrated web conferencing for working off site or at home or with customers, attendees join in a browser. No app or account required.... Know who is calling...... Use with or without dedicated phones..... Handle multiple calls at once..... Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook..... Send & receive text messages directly from the web client and smartphone apps..... Allow customers to chat, call or meet with you directly from your website and offer real time support face to face or via phone or messaging....... Easy transfers of calls..... CRM Integration........ Automatically obtain reports on customer and agent activities....... Simple to set up...... No need for employees to use their own phone numbers, use the app to call from the business number..... Very scalable..... Clearer voice quality.......... Easier to work from home...... Better security...... Answering service can be set up to act as a digital receptionist..... Users can log into any phone with their own extension.......... Set up multiple numbers for your business.......... Integrate your Facebook business page so all incoming messages are directed to the web client meaning access to Facebook is not required for staff to answer messages......... Keep your analogue number – we can port any existing numbers to VoIP..... Call queues to individuals or groups. Guarantee no calls are missed........ Advanced queue strategies mean your clients won’t have as long to wait....... Call back options can be set up as overflow during busy times......... Call recording options......... Train operatives with a ‘listen in’ feature....... Check service levels with reports........ Live switchboard monitoring....... Microsoft 365 integration..........